Privacy Policy

At North Grove House we take privacy seriously. Below we explain what data may be processed while using the website, for what purposes, on what legal bases (GDPR), and what rights you have. The website is informational and intended only for adults (18+).

Last updated:2025-12-25
Security and data minimization
User rights (GDPR)
Table of contents

1. Scope of data we may process

Depending on how you use the website, we may process the following categories of data:

  • Date provided voluntarily:name, email address, phone number and message content when you contact us (for example regarding a reservation) via the contact form.
  • Technical date:approximate IP address, browser type, language settings, operating system, basic device identifiers and information about how the website is used.
  • Cookies and similar technologies:session identifiers and website preference settings.

2. Purposes of processing

Your data may be used in particular to:

  • handle inquiries and contact regarding reservations (for adults 18+),
  • respond to messages sent via the contact form,
  • ensure proper functioning of the website and improve its quality (statistics, diagnostics),
  • prevent abuse and protect the security of the website,
  • fulfill legal obligations where applicable.

3. Legal basis for processing (GDPR)

If you are located in the European Economic Area, the legal basis for processing may include:

  • Consent– for example when you voluntarily send a message via the contact form,
  • Legitimate interest of the controller– including ensuring security, analyzing and improving the website,
  • Legal obligation– if required by applicable laws (for example handling claims or official requests).

4. Data recipients and sharing

We do not sell or share data for commercial purposes. Data may only be shared with:

  • data processors(e.g., hosting providers, analytics tools or form processing services) only to the extent necessary,
  • public authoritieswhere required by law.

Service providers operate under contracts and obligations related to data protection and confidentiality.

5. Cookies and similar technologies

We use cookies to:

  • maintain proper website operation and convenient navigation,
  • remember preferences (e.g., cookie settings),
  • analyze traffic and improve website elements,
  • increase security and system stability.

You can manage cookie preferences through your browser settings. Blocking cookies certain may affect the functionality of some features.

6. Data security

We implement technical and organizational measures appropriate to the risk in order to limit unauthorized access loss or disclosure of data. However, please remember that no method of transmission over the Internet can guarantee 100% security.

7. Retention period

Data is stored only for the time necessary to fulfill the purposes described in this policy, including handling correspondence, ensuring website security and fulfilling potential legal obligations. Afterward, the data is deleted or anonymized.

8. Your rights

Depending on applicable regulations, you may have the right to:

  • access your data and obtain a copy,
  • rectify inaccurate data,
  • request deletion of data ("right to be forgotten"),
  • restrict processing or object to processing,
  • data portability (where provided under GDPR),
  • withdraw consent at any time (where applicable),
  • file a complaint with a data protection supervisory authority.

To exercise your rights, please contact us using the details in the “Contact” section.

9. External links

The website may contain links to third-party websites. We are not responsible for their content or privacy policies. We recommend reviewing their privacy policies before providing any personal data.

10. Contact

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Note: The website is informational and intended only for adults (18+).